LogViewPlus Support

LogViewPlus Support

Member since November 2018

Posts
1295
Topics Started
31
Last Active
Aug 2, 2026

Recent Activity

Can't use SQL Filter on Custom Parser column
in Help & Support · Last post Oct 21, 2024 at 6:22 PM
9 replies

No problem David - glad that helped!  Please do let me know if you have any further questions or issues.

Files Disappearing
in Help & Support · Last post Sep 23, 2024 at 7:10 PM
26 replies

Try viewing the client transfer log from the File Transfers view.  Logs are written to disk, so they shouldn't disappear.

Support opening 7z
in Features & Suggestions · Last post Sep 16, 2024 at 6:11 PM
7 replies

Try  ${TARGET_PATH} .  The target variables refer to the target log file being opened.  Current variables refer to the currently select...

Categories
in Features & Suggestions · Last post Sep 12, 2024 at 6:05 PM
1 replies

Thanks for the suggestions.  Those are good ideas, but some of them would require new menu options.  The problem here is that we don't want ...

Skip corrupt log entries
in Features & Suggestions · Last post Jul 26, 2024 at 7:26 AM
5 replies

Hi Brad, Thanks for the feedback.  We can look into revisiting the JSON and XML parsers to skip and report on invalid log entries.  If we do...

ptp4l logs with offset
in Help & Support · Last post Jul 4, 2024 at 6:54 PM
7 replies

Hi Andy, Thanks for the update.  We have now released LogViewPlus v3.1.15 as a BETA release to address these issues. We considered adding the foc...

Exporting Dashboard / SQL Scratch pad Results
in Help & Support · Last post Jul 2, 2024 at 6:15 PM
6 replies

Just a quick update to let you know that we have now released LogViewPlus 3.1.14 as a BETA release .  As discussed above, this release inclu...

Merge files - is the result a real file or some type of virtual file?
in Help & Support · Last post Jul 2, 2024 at 6:11 PM
6 replies

Hi Indy, I just wanted to let you know that we have now released LogViewPlus 3.1.14 as a BETA release .  This release introduces a new Selection ...

How to get my license key
in Sales & Licensing · Last post Jul 1, 2024 at 1:52 PM
2 replies

Hi Ali, If you have lost the original email, I can lookup your license key.  Please contact us with your registration email address. Thanks, Toby

"Real" TCP Listener
in Help & Support · Last post Jun 26, 2024 at 9:20 PM
6 replies

We've now released LogViewPlus v3.1.12 as a BETA release .  This release removes the old TCP Listener in favour of two new types of data source: ...

Open file with Text Filter
in Help & Support · Last post Jun 14, 2024 at 7:26 AM
1 replies

Hi, There are a few options here: 1. The easiest option is to create a Filter Template .  This can then be applied after the log file is opened. ...

How to accommodate different parser patterns for duplicate filenames / patterns
in Configuration & Customization · Last post May 30, 2024 at 3:01 PM
4 replies

Thanks for the feedback. The Automatic Configuration dialog is not really designed to handle the scenario where multiple log files have the same name ...

Can't open or use Dashboard functionality
in Help & Support · Last post May 26, 2024 at 3:42 PM
4 replies

Glad to hear you got it working Indy - thanks for letting me know!   :)

Parse log with structured text and JSON
in Configuration & Customization · Last post May 21, 2024 at 4:48 PM
3 replies

Thanks for reaching out.  There are a few tricks with column reparsing. First, only the Message column can be re-parsed.  This is done by us...

Delete Files from UI
in Features & Suggestions · Last post May 16, 2024 at 5:14 PM
34 replies

Yes - I think LogViewPlus has extensive capabilities and if we had the ability to script these capabilities to provide actions as a service that could...

LogViewPlus 3.1.9
in News & Announcements · Last post May 13, 2024 at 8:47 PM

LogViewPlus v3.1.9 is now available with built-in support for FIX audit log  parsing. FIX messages are niche, but they provide a great opportunit...

Alarm if something does not happen
in Help & Support · Last post May 13, 2024 at 12:35 PM
14 replies

Thanks for the update.  Glad to hear the issue appears unrelated to LogViewPlus. I would suggest that it may not a Windows issue, but an issue wi...

Windows Event Connection
in Help & Support · Last post May 7, 2024 at 8:05 AM
9 replies

Glad to hear that's working better now.  Thanks again for highlighting these issues! Toby

constantly get asked to save configuration and wont save hidden columns
in Help & Support · Last post May 4, 2024 at 4:19 PM
9 replies

Glad that worked - thanks for letting me know. Merge files exist only in memory.  There can be a number of reasons why a merge file is not recrea...

timestamps in floating point format
in Help & Support · Last post May 2, 2024 at 1:12 PM
12 replies

Glad to hear it Daniel - thanks for letting me know! Toby