LogViewPlus Support

LogViewPlus Support

Member since November 2018

Posts
1304
Topics Started
31
Last Active
Oct 5, 2026

Recent Activity

Unzipping Files with Long Filenames Not Working
in Help & Support · Last post Dec 3, 2024 at 6:09 AM
2 replies

Hi Stefan, I just wanted to let you know that we have now released LogViewPlus v3.1.16 as a BETA release . This release addresses the issue with long ...

Edit Workspaces?
in Help & Support · Last post Nov 19, 2024 at 6:58 PM
1 replies

Hi Johnny, Unfortunately, it is not possible to edit workspaces in the way that you are describing.  You can save workspaces - but not edit them ...

Line report of elapsed over time
in Help & Support · Last post Nov 8, 2024 at 8:31 PM
3 replies

Awesome Brad - glad to hear you were able to find a solution.  Thanks for letting me know! Toby

IP Address Plugin Issues
in Help & Support · Last post Nov 6, 2024 at 10:53 AM
3 replies

I just tested it locally and it appears to be ok.  Are you running the latest version avilable from our Add-Ons page?  What version of LogVi...

Columns missing after merging of files
in Help & Support · Last post Nov 4, 2024 at 8:26 PM
5 replies

Thanks for letting me know Stefan.  I think you might have unknowningly had a parser configuration which was causing a conflict.  With autom...

New installation using the same license key is prohibited
in Help & Support · Last post Oct 29, 2024 at 6:13 AM
3 replies

Hi Ruth, Please contact us directly with your email address and license key.  We can then take a look and send you a renewal offer. Thanks, Toby

Question for parsing a log with multiple lines
in Configuration & Customization · Last post Oct 24, 2024 at 4:55 PM
1 replies

Hi, Currently, it is not possible to parse the date from one log line and apply it to other log lines without writing a custom parser or (possibly) a ...

Can't use SQL Filter on Custom Parser column
in Help & Support · Last post Oct 21, 2024 at 6:22 PM
9 replies

No problem David - glad that helped!  Please do let me know if you have any further questions or issues.

Files Disappearing
in Help & Support · Last post Sep 23, 2024 at 7:10 PM
26 replies

Try viewing the client transfer log from the File Transfers view.  Logs are written to disk, so they shouldn't disappear.

Support opening 7z
in Features & Suggestions · Last post Sep 16, 2024 at 6:11 PM
7 replies

Try  ${TARGET_PATH} .  The target variables refer to the target log file being opened.  Current variables refer to the currently select...

Categories
in Features & Suggestions · Last post Sep 12, 2024 at 6:05 PM
1 replies

Thanks for the suggestions.  Those are good ideas, but some of them would require new menu options.  The problem here is that we don't want ...

Skip corrupt log entries
in Features & Suggestions · Last post Jul 26, 2024 at 7:26 AM
5 replies

Hi Brad, Thanks for the feedback.  We can look into revisiting the JSON and XML parsers to skip and report on invalid log entries.  If we do...

ptp4l logs with offset
in Help & Support · Last post Jul 4, 2024 at 6:54 PM
7 replies

Hi Andy, Thanks for the update.  We have now released LogViewPlus v3.1.15 as a BETA release to address these issues. We considered adding the foc...

Exporting Dashboard / SQL Scratch pad Results
in Help & Support · Last post Jul 2, 2024 at 6:15 PM
6 replies

Just a quick update to let you know that we have now released LogViewPlus 3.1.14 as a BETA release .  As discussed above, this release inclu...

Merge files - is the result a real file or some type of virtual file?
in Help & Support · Last post Jul 2, 2024 at 6:11 PM
6 replies

Hi Indy, I just wanted to let you know that we have now released LogViewPlus 3.1.14 as a BETA release .  This release introduces a new Selection ...

How to get my license key
in Sales & Licensing · Last post Jul 1, 2024 at 1:52 PM
2 replies

Hi Ali, If you have lost the original email, I can lookup your license key.  Please contact us with your registration email address. Thanks, Toby

"Real" TCP Listener
in Help & Support · Last post Jun 26, 2024 at 9:20 PM
6 replies

We've now released LogViewPlus v3.1.12 as a BETA release .  This release removes the old TCP Listener in favour of two new types of data source: ...

Open file with Text Filter
in Help & Support · Last post Jun 14, 2024 at 7:26 AM
1 replies

Hi, There are a few options here: 1. The easiest option is to create a Filter Template .  This can then be applied after the log file is opened. ...

How to accommodate different parser patterns for duplicate filenames / patterns
in Configuration & Customization · Last post May 30, 2024 at 3:01 PM
4 replies

Thanks for the feedback. The Automatic Configuration dialog is not really designed to handle the scenario where multiple log files have the same name ...

Can't open or use Dashboard functionality
in Help & Support · Last post May 26, 2024 at 3:42 PM
4 replies

Glad to hear you got it working Indy - thanks for letting me know!   :)